Terms & conditions

Terms and Conditions

1.  General provisions
   The below stated terms of purchase shall apply in general. The Supplier’s trade terms shall be valid, provided that their validity was confirmed in writing by a responsible person of Horaque s.r.o.
   The terms of purchase of Horaque s.r.o. shall also apply to all the future Suppliers or the Suppliers´ performances until the effective date of new terms.
2. The conclusion of a contract and the amendment thereof
   Orders, closing contracts, any amendments thereto as well as the cancellation of deliveries must be made only in writing. The orders and the cancellation of deliveries can be sent by any medium designed for data transmission (e-mail, fax, etc.).
   If the cancellation of delivery is agreed orally, it shall be subsequently confirmed in writing. This shall not affect the validity of the preceding paragraph.
   Oral agreements made after the conclusion of a contract, in particular any subsequent changes and amendments to the terms of purchase, as well as the related agreements of any kind whatsoever shall also be valid only on the basis of a confirmation in writing by Horaque s.r.o.
   The agreed prices shall be binding and they may be changed only if agreed in writing otherwise. If the Supplier does not confirm his order within two weeks as of its delivery, Horaque s.r.o. shall be entitled to cancel it. The order cancellation shall become binding, if the Supplier does not notify Horaque s.r.o. of his point of view within 5 working days as of its delivery.
   Part of the contract (order) shall be quality requirements for the purchased product, requirements for related documentation, conditions of production, inspection, packing and delivery. The Supplier is obliged to give direct access of the appointed persons of Horaque s.r.o. or the customers thereof and supervisory authorities into all premises related to the implementation of delivery and to all related records. He is also obliged to ensure the access of the mentioned entities to the related facilities of the subcontractors involved in the execution of the contract. Objections to such obligation shall be raised in advance, namely prior to signing a contract or the conformation of an order. In case the deliveries from Suppliers must be postponed due to changes in market requirements, the Supplier must accept such amendments to
   the delivery terms. Orders can be postponed by the maximum of six months. After this period, Horaque s.r.o. will withdraw the subject of the order. Horaque s.r.o. is also committed to send written notification about the order postponement to the Supplier. The Supplier is not entitled to any compensation in respect of above changes.
3. Delivery
   Deviations from purchase orders and contractual arrangements including changes in processes, technologies, production equipment, production facilities, subcontractors and other matters that could affect the quality of supply are permitted only with the prior written permission Horaque s.r.o.
   The Supplier shall immediately notify in writing to the responsible person of Horaque s.r.o. any products identified during the implementation of the order as defective. Only responsible representative of Horaque s.r.o. is competent to decide on the further handling (approval, repair, etc.) of this product. Procedures for dealing with the non-conforming product are kept by both parties in writing. The agreed dates and time-limits shall be binding. Decisive for the observance of the date or the time-limit shall be the receipt of goods in Horaque s.r.o.
   If the Supplier carries out any installation or assembly and if not agreed otherwise, all the necessary costs related thereto, as e.g. travel costs, costs for the purchase of instruments, tools, special equipment, etc., shall be borne by the Supplier.
   If the agreed time-limits are not observed, it shall be proceeded in accordance with the confirmed order (contract). If the Supplier anticipates any difficulties and troubles regarding e.g. processing technology, material supply, etc. which might affect the quality and time of delivery, he must inform, without undue delay, a responsible person of Horaque s.r.o.
   The unconditional receipt of a delayed delivery or performance shall not mean waiver of claims for compensation of the costs related to the  failure to observe the time-limits. The amount of compensation may be as high as the value of the damage incurred to Horaque s.r.o. as a result of delayed delivery. Partial deliveries shall not be admissible as a matter of principle. Any exceptions shall be valid only on the basis of the consent of a responsible person of Horaque s.r.o. or if so stipulated in a contract. The values detected during the input inspection and the subsequent inspection conducted by the person of Horaque s.r.o. shall be decisive for the number of pieces, dimensions and other required parameters of the delivery. Frentech Aerospace s.r.o has a license for using the software pertaining to the content of delivery, including the documents thereto. To secure its operation, Horaque s.r.o. may make copies of the software even without any express permission of the Supplier. The Supplier is obliged to keep and maintain records of all operations that have been carried out on the product incl. completed inspections
   (examinations, tests, etc.). These records must meet the requirements of evidence. The Supplier shall allow access to such records Horaque s.r.o. requested or give it a copy.
   The Supplier is obligated to keep documents and records generated within the execution of the contract for at least 10 years from the date of last delivery or as required by Horaque s.r.o. The Supplier shall ensure that such documents and records were throughout their storage traceable and legible.
4. Force Majeure
   Force Majeure, labour disputes, unintentional damage to the company’s operation, strikes, official measures and other unavoidable events authorizing Horaque s.r.o., without prejudice to its rights, to withdraw from a contract, either in general or in part, even if such serious circumstances had a non-negligible duration or if they lead to a significant infringement of the company’s needs and interests. 
5. Invoicing
   The data contained in the order issued by Horaque s.r.o. shall be valid for invoicing. The invoice’s form and content shall be governed by legal and other regulations in force.
6. Price
   In the absence of a special provision to the contrary, price shall mean the value of goods, including their clearance and packaging. The price shall be VAT exclusive. The Supplier shall bear material responsibility for the goods until their take-over by a responsible person of Horaque s.r.o. or until the taking delivery thereof by an authorized person on the site whereto such goods should be delivered under the contract.
7. Payment terms
   In the absence of a special provision to the contrary, the invoice shall be due within 30 days as of the date of its issue.
8. Claims based on defects in the goods and return of the delivery
   The goods shall be taken over provided that the delivered product does not show any defects as compared with the requirements. Horaque s.r.o. shall be entitled to inspect the subject-matter of the contract (order) and to prosecute the revealed defects in accordance with legal and other regulations and contract stipulations. The provisions of legal and other regulations or the provisions hereof shall be applied when settling any material and legal defects. Horaque s.r.o. shall have a right to choose the method of the subsequent settlement of defective delivery. The Supplier shall have
   such a right only in the case that the law or the contract was breached as a result of a decision made by Horaque s.r.o. and/or its subsequent acting, or if the presumptions of law for such acting of the Supplier were fulfilled. If the Supplier fails to commence immediately the fulfillment of the requirements for the remedy of defects raised by Horaque s.r.o. or if the Supplier failed to meet such requirements, Horaque s.r.o. shall be entitled, in serious cases, especially to avert acute danger or to avoid greater damage, to take measures, at the Supplier’s costs, leading to ensuring the Customer’s requirements. Claims for material defects shall lapse after two years from the date of the take-over of the delivery by Horaque s.r.o.
   If the goods have legal defects, the Supplier shall be liable for the settlement of third party’s claims asserted to Horaque s.r.o. by its customer. Period of statutory limitation in the case of legal defects shall be 10 years. If the product was repaired, reworked or a substitute product was delivered, the period of statutory limitation shall commence to run as of the
   date when the Supplier fulfilled the requirements of Horaque s.r.o. If additional costs, in particular transport costs, labour, material costs or additional inspection costs, arise to Horaque s.r.o. as a result of a defective delivery, Horaque s.r.o. shall be entitled to transfer such costs to the debit of the Supplier. If the products are returned to Horaque s.r.o. by its customer as a result of defects caused by the Supplier, or if their price is decreased due to the defects caused by the Supplier, Horaque s.r.o. shall have a right to take relevant measures against the Supplier. No time limits shall be determined for claiming such rights by Horaque s.r.o. Horaque s.r.o. shall be entitled to claim compensation from the Suppliers for its additional costs which Horaque s.r.o. has to pay to its customers and which had incurred as a result of the defective delivery from the Supplier.
9. Guarantee for the product
   The Supplier shall guarantee the product’s quality for 24 months as of its take-over by Horaque s.r.o. In the case that the customer of Horaque s.r.o. raises a claim for defective delivery (substitution of the delivery, repair, transport costs, etc.), the Supplier will be obliged to share the satisfaction of such claims. This requirement shall apply only if the Supplier’s fault was proved. If the Supplier is responsible for the defect causing damage, the burden of proof shall rest with the Supplier. In such case, the Supplier shall take over all costs and claims, including the costs of possible legal and court proceedings and appeal. The provisions of legal and other regulations shall apply in all other cases.
10. The execution of work
    The Supplier is required to use such processes, procedures, technology and equipment to ensure that specified product and delivery requirements are met. When technical specifications (technical standards, customer's instructions, etc.) are prescribed as part of product requirements, they must be applied. To ensure product quality, the Supplier is required to use appropriate inspection procedures (including verifications, tests, etc.) and be able to provide relevant and conclusive evidence of their results. The product may be released for further processing and to the customer only if all the specified requirements are met. Horaque s.r.o. reserves the right to monitor the execution of the order and to check its outputs, including at the appropriate Suppliers' premises. However, the monitoring and control does not relieve the contractor of responsibility for product quality and compliance with the conditions of its delivery. The Supplier is obliged to ensure that activities associated with the implementation of the contract were performed only by workers with appropriate competences. If required, the Supplier will provide written evidence of this qualification. It ensures that the employees concerned are aware of their share of the quality of the product (process, service) delivered, its safety, the need for environmental protection and its responsibility for ethical conduct in relation to the customer. Requirements for the management systems and the product (process) qualification specified in the contract or in the order must be met by the Supplier and must be provided on request the documents to it issued by the accredited body. If requirements for the use of approved Suppliers (of material, product, process, services etc.) are by Horaque s.r.o. defined they must be applied. Exceptions may only be made by the responsible representative of Horaque s.r.o. on a reasoned written request. The Supplier is required to identify the current and potential risks endangering the quality of the product (process, services) and / or the delivery date and to take measures to eliminate or significantly reduce these risks to an acceptable value. About persistent risks, which, despite the measures taken, could endanger the quality of the product and / or the delivery date, the Supplier is required to inform in writing the responsible representative of Horaque s.r.o. before signing the contract or confirming the order. The Supplier is obliged to inform the responsible representative of Horaque s.r.o. in writing of the risks arising during the execution of the contract. and accept his decision. It is inadmissible for a supplier to secure a supply for Horaque s.r.o. used a counterfeit or otherwise fraudulently manufactured product (material, tool, tools, chemicals, etc.). If the supplier finds that such a product has been used or delivered, he is obliged to immediately inform in written the responsible representative of Horaque s.r.o. and request his written decision. In processes related to the delivery  of material, in the production process, in supply chain management, in inspections, tests and wherever there is a risk of collision with a counterfeit or otherwise fraudulently manufactured product, the supplier is obliged to comply with the requirements of AS6174. The persons executing the work in the premises of Horaque s.r.o. when performing the contract must observe all the rules and regulations of Horaque s.r.o. Horaque s.r.o. shall not be liable for the injuries sustained to such persons in the premises of Horaque s.r.o., unless they were caused by the intentional or negligent breach of the obligations by Horaque s.r.o.
11. Provision of materials and parts
    Materials, parts, assemblies, etc. provided by Horaque s.r.o. shall remain the ownership thereof and they may be used only in compliance with the terms and conditions of the contract. Processing of the delivered materials and the assembly from the provided parts my be executed only for Horaque s.r.o. Horaque s.r.o. shall be a co-owner of the whole products, namely in proportion of the value of the provided material (parts) to the value of the whole product.
12. Communication and cooperation
    The Supplier shall designate a responsible representative competent to deal with Horaque s.r.o. It shall ensure that the issues relating to the contract are communicated only through the representative or, where applicable, through the designated worker. Competent for communication with the Supplier is the project manager and purchasing and logistics manager of Horaque s.r.o. respectively workersdesignated by these persons. Conclusions of communication regarding product quality, delivery terms or other requirements must be confirmed
    by both parties in writing
13. Transfer of information and confidentiality
    The requirements set by Horaque s.r.o. in the contract, in the order or in these general purchase terms, the Supplier is obliged to pass on to other articles of his supply chain if they are used in the framework of the realization of the contract. The scope of the information transmitted must be proportional to the nature and scope of the product (process, services) to be provided.
    All commercial or technical data (including the brand, information about the taken-over subjects, documents, software and other know-how, knowledge and experience) provided by Horaque s.r.o., shall not be disclosed. They may be disclosed only to such persons of the Supplier and only in such an extent to be able to fulfill the requirements for the delivery. Such information shall be the exclusive ownership of Horaque s.r.o. They may not be copied or used for any own purpose of the Supplier without a consent in writing of Horaque s.r.o. except for the items of public record. Based on the requirement of Horaque s.r.o., any information (including any copies or drawings) provided thereby and any subjects
    handed over thereby shall be returned to Horaque s.r.o. in full extent or destroyed. Horaque s.r.o. shall reserve all rights to such items of information. The products executed according to the documents (drawings, models, etc.) and data of Horaque s.r.o. or by the means thereof, may not be used nor offered by the Supplier to a third party. This shall also apply to the printed orders and other written documents either handed over or provided by Horaque s.r.o.
14. Place of performance
    The place of performance shall be any place to which the goods were delivered in accordance with the order.
15. General provisions
    In the absence of a special provision to the contrary, the exclusive law of the Czech Republic shall apply to the settlement of possible disputes.

Privacy policy

What data do we process and why?

Contacting and sending a PDF brochure
Based on your consent to the processing of personal data, we collect your e-mail address so that we can send you an offer of further communication methods and/or so that we can send you an offer of further communication methods.

Who collects the data?

Your personal data is collected by:
Horaque s.r.o. IČO: 22152474
Contact e-mail: info@wedeliver.cz

Who processes the data?

The data processor is:
Horaque s.r.o. IČO: 22152474

How long do we keep the data?

Sending an inquiry and request for a PDF brochure: for 1 year.

Cookies Policy

Cookies and tracking

This website uses only so-called technical cookies, which are necessary for the operation of this website. The technical storage of these cookies in the terminal device does not require the consent of the data subject, or "participant" within the meaning of the aforementioned Act, within the meaning of Section 89(3) of Act No. 127/2005 Coll., on electronic communications and on amendments to certain related acts (the Electronic Communications Act).

This website does not use marketing, analytical or other similar cookies, the storage of which would require consent.